Terms of Service

Last updated: August 31, 2026

Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of GrowLead CRM (“GrowLead”, “the service”, “we”, “us”). By creating an account, inviting users, or using the service, you agree to these Terms and to our Privacy Policy. If you are using the service on behalf of a business, you represent that you have authority to bind that business.

Description of Service

GrowLead CRM is a workspace CRM for managing campaigns, leads, pipeline, tasks, reporting, and optional advertising integrations. Meta Ads connection, when configured, lets an authorized user sign in with Facebook, choose Business Managers, and import campaigns and Lead Ads into the CRM. Features may vary by organization settings and user permissions.

User Accounts

You must provide accurate registration information and keep your password confidential. Each login is intended for one person. Organization administrators are responsible for inviting users, assigning roles, and disabling or archiving accounts that should no longer have access. You are responsible for activity that occurs under your account.

Connected Facebook/Meta Accounts

Connecting Meta is optional. If you connect a Facebook account, you authorize GrowLead CRM to access data Meta returns for the permissions you approve, including Business Managers, ad accounts, campaigns, associated Pages used for Lead Ads, and lead form submissions. You must only connect accounts you are allowed to manage. We do not claim ownership of your Meta assets. You can disconnect Meta Ads from Integrations in the CRM. Disconnecting does not automatically delete leads or campaigns already imported; see our User Data Deletion Instructions.

Authorized Use

You may use the service only for lawful business purposes and in line with Meta’s Platform Terms, advertising policies, and any other third-party terms that apply to accounts you connect. You must not attempt to access another organization’s workspace or data without permission.

User Responsibilities

• Keep credentials secure and grant CRM and Meta access only to people who need it.
• Use imported lead data in accordance with applicable privacy and marketing laws, including consent where required.
• Review which Business Managers you select for sync so the CRM does not import accounts you do not intend to use.
• Maintain your own backups of critical business records if you need them outside the CRM.

Prohibited Activities

You must not:

• misuse, overload, or attempt to reverse engineer the service;
• upload unlawful, infringing, or deceptive content;
• use the service to send spam or to process data you do not have the right to process;
• circumvent permissions, authentication, or Meta’s access controls;
• resell or provide the service to third parties except as expressly allowed by the organization that operates this deployment.

Third-Party Platforms

Meta, email providers, and other integrations are third-party services. Their availability, policies, and APIs can change. GrowLead CRM is not responsible for outages, permission changes, or enforcement actions by those platforms. Your relationship with Meta remains governed by Meta’s terms.

Data and Content

Your organization owns the CRM records it creates or imports (leads, campaigns, notes, and similar content), subject to these Terms and our Privacy Policy. You grant us a limited license to host, process, and display that content solely to provide the service. We do not sell your content.

Availability

We aim to keep the service available but do not guarantee uninterrupted operation. Maintenance, hosting issues, Meta API limits, or events beyond our control may cause downtime or delayed syncs.

Termination

You may stop using the service at any time. Organization administrators may archive users. We may suspend or terminate access if these Terms are violated, if required by law, or if the deployment is discontinued. After termination, we may delete or restrict access to workspace data as described in the Privacy Policy, except where retention is required.

Limitation of Liability

To the fullest extent permitted by law, GrowLead CRM and its operators are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for lost data, lead volume, or advertising results, arising from use of the service or from third-party platforms such as Meta. The service is provided “as is.” Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.

Changes to Terms

We may update these Terms. The “Last updated” date will change when we do. Continued use after an update means you accept the revised Terms.

Contact

Questions about these Terms: developer@5as-pk.com